1. What information do I need to track my order?
You’ll need your Order ID and Billing Email. Both are provided in your order confirmation email and on your receipt.
2. Where can I find my Order ID?
Your Order ID is included in the confirmation email you received after placing the order, as well as on your printed or digital receipt.
3. What if I lost my Order ID or confirmation email?
No worries just contact us directly via WhatsApp 01325224400 or phone 01894449445 / 01325224400 with your name or mobile number, and our team will help locate your order.
4. What information will I see after tracking my order?
You’ll be able to view your order’s current status (such as processing, shipped, or delivered) along with any related updates.
5. What should I do if I face an issue on the tracking page?
For any issues, you can reach out through our Contact Us page or contact us directly by phone or WhatsApp.